Training Services

McMillion Leadership Associates exists to help leaders get better.

Leader Development Plans

Based on our extensive experience and practice, we design and deliver Leader Development plans to offer pragmatic training and skill development for leaders at all levels from the CEO to the emerging.

Our Leadership Development Plans are typically a series of workshops conducted quarterly or monthly and can be 1-2 hours, half-day, full-day, or two-day sessions.

Leadership Book Study

Meets monthly, bi-monthly, or quarterly.  For each session, a book is chosen to be read and then the group comes together for an in-depth analysis.  Book choices are far-ranging but a few examples are Good to Great by Jim Collins, The Five Dysfunctions of a Team by Pat Lencioni, Execution by Larry Bossidy with Ram Charan, or The Speed of Trust by Stephen M. R. Covey.  I know that as a younger and less-experienced leader I read many books like these, was fired up and excited but unable to convert what I had read into my daily life as a leader.  That's the bridge we help people across, from the abstract to the concrete.

Additional Services

Below are some of our á la carte offerings:


Did you ever work with  someone who let some people get by with things but not others?  Supervising is more than standing around with a cup of coffee and telling people what to do. Learn how to set workplace standards and encourage people to meet them, and what to do when they don’t.

Leader Etiquette

As a leader, there are certain expectations of how you conduct yourself and how to interact with others.  If you want to be a leader, then you need to learn how to act like one.

Your Leader's Voice

Communication is a critical component of leadership.  The greatest ideas in the world are useless until you share them with others.  How you stand, the words you use, how you say them, how you write them—these all impact your message.  A leader’s voice is like a megaphone for good or bad and it must be used carefully to maximize effectiveness.


What makes a professional? This is a facilitated discussion to help a specific group determine what professionalism means in their workplace.  Specific topics covered include appearance, accountability, respect for others, and teamwork.  The output is a mutually agreed on definition for continued practice.

Performance Feedback

Marginal employees are one of the biggest drains on company performance and employee morale.  Strong employees routinely pick up their slack and resent it.  Here’s how to let your employees know how they’re doing and how they can get better.  At the end of the day, you must get them to improve or move on.


Perhaps the most important leader skill of all— if you don’t delegate, you’ll be doing the work of the whole group by yourself!  Delegation enables a leader to extend his / her effectiveness across multiple employees.  Ever been micromanaged?  Here’s how to know if you’re doing it and how to exercise the right amount of management. 


Does anyone not have too many meetings?  Here are skills you can use to make meetings useful and productive—whether you're leading them or simply attending.


Death by PowerPoint?  Been there, done that.  Learn how to give an effective presentation.  Hint: PowerPoint isn’t the problem . . .

Dealing with Difficult People

You know that guy no one likes to work with?  He’s the grenade waiting to explode or the know-it-all? How about the person who picks everyone else’s work apart?  These techniques help you to deal with those types and nine others.

Building and Maintaining Culture

Culture eats strategy for breakfast someone once said.  Why?  Because culture is how things get done, for better or worse. We offer two different modules, one for senior leaders and one for emerging leaders. We help senior leaders understand and strengthen their company's culture and ensure uniformity from the boardroom down. We also help new or potential leaders understand how culture is formed and how they create a mini-culture which meshes with that of the larger organization.

Emotional Intelligence

Do things get emotional where you work?  Maybe a little yelling and a few red faces?  Leaders must understand and embrace emotions.  Managing one’s own while increasing awareness of others’ emotions is critical to accomplishing any mission!

Customer Service

Customer service is about identifying, shaping, and then exceeding expectations. Sounds easy, doesn't it?  Then why do we have so much of it done so poorly?  Leadership makes the difference!  Anticipation, appearance, and consistency all contribute, but there's more.  This is facilitated discussion to determine what customer service means to your organization.